Frequently Asked Questions
If you cannot see an answer to a question you may have, please contact us and we will respond to you as soon as possible. We try to respond to all inquiries on a daily basis.
FAQs - Don's Club
Q: What is Don’s Club? What makes it so special?
A: Don’s Club is your exclusive access to everything on donbluthanimation.com! Need some extra help with an animation problem? Post your questions on the message board for others to help you. You have access to a member’s only forum where you get to communicate directly with Don Bluth. You can even comment on animation tips and tutorials.
Q: What membership options are available?
A: You may join for 30 days, three months, six months or one year. After you join Don’s Club, billing is recurring on your credit card until you cancel your membership.
Q: How do I cancel my subscription to Don's Club?
A: Cancellation is simple! Please see the Terms and Conditions.
Q: I have my account and profile set up. How do I log into my Don’s Club
A: The Don’s Club Sign-In button is at the top right corner of donbluthanimation.com Click that button and enter your Don’s Club Username and password.
Q: When does my Don’s Club membership officially begin?
A: Your Don’s Club membership term begins on the date you buy your subscription. You will receive a subscription e-mail with setup information after the purchase. Use that information to set up your account and profile. If you do not receive your subscription e-mail, please Contact Us.
Q: I will be going on vacation. Can I place my membership on hold until I return?
A: No. Your Don’s Club membership cannot be interrupted.
Q: I have forgotten my login information to Don’s Club. How can I access my account?
A: You can retrieve your password automatically by e-mail. Supply the e-mail address you used to subscribe to Don’s Club. The password will be e-mailed to you.
FAQs - General
Q: Can I put a link on my site to Don's home page?
Q: Can I send an e-mail to Don? Will he read it?
A: The answer to both questions is "yes." However, due to the number of messages, personal replies aren't always possible.
Q: Can I reprint Don's columns, tips or other articles?
A: Yes. Read the Reprint Rules and fill out the Reprint Permission Request form.
FAQs - Message Board
Q: Do I have to Register to view posts on the forum?
A: Registration is not required to view current topics in certain areas on the Forum. In some instances, only some areas of the forum are open to members of Don's Club. However, you must register to post a new topic or a reply. Registration takes only a few minutes. The required fields are your user name, which may be your real name or a nickname, and a valid e-mail address.
The information you provide during registration is never sold, leased or given to anyone else.
If you believe someone is sending you advertisements as a result of the information you provided through your registration, please notify us immediately.
Q: What are Moderators?
A: Moderators control individual forums. They may edit, delete, or prune any posts in their forums.
Q: What does it mean if a forum has Moderation enabled?
A: Moderation: This feature allows the Administrator or the Moderator to "Approve", "Hold" or "Delete" a users post before it is shown to the public.
Approve: Only the administrators or the moderators will be able to approve a post made to a moderated forum. When the post is approved, it will be made viewable to the public.
Hold: When a user posts a message to a moderated forum, the message is automatically put on hold until a moderator or an administrator approves of the post. No one will be able to view the post while it is put on hold.
NOTE: Authors of the post will be able to edit their post during this mode. Delete: If the administrator or moderator chooses this option, the post will be deleted and an e-mail will be sent to the poster of the message, informing them that their post was not approved. The administrator/moderator will be able to give their reason for not approving the post in the e-mail.
Q: How can I Edit My Profile?
A: You may easily change any information stored in your registration profile by using the "profile" link or the "My Account" link located near the top of each page. Simply identify yourself by typing your login information used for your subscription, and all of your profile information will appear on screen. You may edit any information .
Q: Can I attach files?
For security reasons, you may not attach files to any posts. However, you may cut and paste text into your post.
Can I add a signature to my profile?
A: You may attach signatures to the end of your posts when you post either a New Topic or Reply. Your signature is editable by clicking on "profile" at the top of any forum page and entering your Username and Password. NOTE: HTML can't be used in Signatures.
FAQs - Wallpapers
Q: Can I save the wallpaper to my computer?
A: Yes. Just right click over the picture and select "save picture as" and select a location on your computer to store the file.
Q:The wallpapers are only available in four resolutions 1024x768 and 1280x1024, 1280x960 and 1600x1200. why?
A: These are the most popular screen resolutions and bigger files would mean more bandwidth.
Q: How do I find out my screen resolution?
A: We have software installed on our server to display your screen resolution. If the resolution of your screen is not visible on your monitor, follow these steps. One way to check your resolution on a windows PC is to access the control panel. Double click the 'My Computer' icon on your desktop. Next, double click the 'Control Panel' icon then double click 'Display'. Another window will open showing the current 'Display Properties'. Click the 'Settings' tab and look for the 'Screen Area' settings in the bottom right hand corner; this will be displayed in pixels. My Computer / Control Panel / Display / Display Properties / Settings / Screen Area You can change the resolution by moving the pointer.
Q: How do I install wallpapers onto a Mac computer?
A: Click on selected image and drag onto your desktop (or hold down mouse button over image link and save file to desktop). Hold down the Control button on the keyboard while clicking on an empty area on your desktop. Select "Change Desktop background." Find the wallpaper image you've just downloaded and click on it.
Mac OS 9 Users
Click on the selected image and drag onto your desktop (or hold down mouse button over image link and save file to desktop). Under the Apple menu, go to Control Panels, then select Appearance (Apple menu>Control Panels>Appearance). Select "Place Picture." Find the wallpaper image you've just downloaded and click on it.
Q: How often will you be changing the wallpapers.
A: We will upload new wallpapers at least once per week.